The La Mer Service Connection

Do You See What They See?

Luxury clients have many options when it comes to buying cosmetic products. It is your mission as your client's Skincare Artist to provide a unique, personalized, one-to-one shopping experience each time they shop.

It is important for you to know all the digital and social media content we are creating and what your client sees when they browse online to provide a well-rounded experience.

Visit these communities often to see what is being communicated to our clients:

The La Mer Service Connection

Are you ready to take the Review Assessment?

You will have one chance to complete the Assessment.
Once you begin, you must complete every question.

The La Mer Service Connection

Review Assessment

Click the link to watch The Regenerating Serum how to video and answer the following question.

Think about the last client you recommended The Regenerating Serum to. How could you create a memorable experience and continue the conversation after they leave?

  • A:Demonstrate the application ritual and provide teaching moments
  • B:Email a thank you to the client
  • C:Review the application ritual in the email to ensure they are comfortable applying at home
  • D:All of the above

The La Mer Service Connection

Review Assessment

Click the link to watch The Regenerating Serum how to video and answer the following question.

Think about the last client you recommended The Regenerating Serum to. How could you create a memorable experience and continue the conversation after they leave?

The correct answer is D,
All of the above

The La Mer Service Connection

Review Assessment

Click the link to watch The Regenerating Serum how to video and answer the following question.

Think about the last client you recommended The Regenerating Serum to. How could you create a memorable experience and continue the conversation after they leave?

The correct answer is D,
All of the above

Fall 2017 Programs

Fall 2017 Seasonal School

Preparation

This Fall for Seasonal School we ask that you come prepared with the below information in order to participate in various activities.

Personal Sales Goals

Check list as each item is collected.

  • Goal Last Month
  • Actual Sales Last Month
  • # of Clients Sold to Last Month
  • Goal This Month
  • $ Needed to Reach Goal This Month
  • Weeks Remaining till end of Month
  • Your AUS (Average Unit Sale) (if not available, use the store's Average AUS)

Top Client

  • Think of one of your best clients that you have built a relationship with.
    Come to school prepared with their name, address/email address (if available).

LA MER

FALL 2017
SEASONAL SCHOOL

PRE-WORK MODULE