La Mer Experts serve with the heart, and the client is the center of our universe. We invite you to experience a personalized, authentic and intimate world of service.

Energy lies at the heart of La Mer and is a direct link to Dr. Max Huber's pioneering work with light and sound in skincare. The legendary healing energies of The Miracle Broth™ empower the 5 facets of renewal, bringing skin back to its healthiest center. You will feel and see a transformation of your skin.

Our voice is sincere and personal because we believe in developing long-term, trusting relationships with our clients. We can enhance your personal journey of ageless transformation and renewal.

BEHAVIORS:

• Be honest - don't over recommend products, results or services
• Recommend products that will make a significant difference for client and focus on lifestyle, sharing information to help the client
• Show that you are sincere and trustworthy by using tools to show reason behind recommendations

Because we believe our clients deserve the very best, La Mer is the ultimate example of quality and craftsmanship you can’t live without. We offer clients a memorable, personalized experience, giving only our very best and unequaled levels of service to help you look and feel renewed.

BEHAVIORS:

• Lead with experience, not offer or promotion
• Deeply personal and emotional
• Attention to detail in language, appearance (grooming), presentation, gestures

The sea is the source of life. We bring the power of the living sea to each of our products with our precious Miracle Broth™ and proprietary ferments, giving skin the energy it needs to renew itself. At the heart of La Mer is our sustainably harvested sea kelp which is bio-fermented and used to help power formulas that will visibly transform the look of your skin.

BEHAVIORS:

• Share La Mer's commitment to ocean conservancy
• Educate on the power of the sea - Miracle Broth is made from sea kelp
• Share meaning of 'La Mer'